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RETAIL ORDERS 
Please contact us with your order or your request for more information. Please include phone number(s) and/or email address you can be reached at.  Our hours are Monday through Friday 9:00 a.m. -  5:00 p.m. Central Standard Time.  We accept Check, Cash, Money Order, or Credit/Debit Cards now.  Please allow extra time when paying by personal check.  We wait three (3) days after receipt of a personal check before shipping product to allow for processing time. We can ship any item either by UPS, FedEX, DHL, or by common carrier (truck).  If you are returning merchandise as a result of (a) error on our part, or; (b) defective product, we will exchange it free of charge, or refund the full cost of the merchandise and shipping charges.  In accordance with standard industry practices, we do not reimburse shipping costs incurred by sending items to us unless you are sent a pre-paid envelope/box to return it in. Orders to outside of the USA:  Any taxes/duties/fees from cross-border trades are the responsibility of the buyer unless it has been agreed upon otherwise.

PLEASE NOTE:  We no longer (as of 5/15/09) ship anything via US Mail.  We can no longer afford to do business with them because of all of the delays, lost items and poor customer service.  Our customers demand quick, reliable, and affordable shipping and the US Postal Service just isn't delivering that for us ... or for our customers.  We've had intermittent problems with them for many years but the final straw was a 100% failure rate on several packages shipped out this week to various places.  This costs us money and results in a poor image for our company.  No more.

All prices are FOB Aurora, MO. Subject to change without notice.

Please call us at 417-678-2964 for our Mailing & Shipping Address.


Thanks!